In order to provide you with the fastest possible technical service, JURA offers a home pick-up / return service (for more information, please click here).
If you wish to use this service, please complete the following contact form.
(* mandatory field)

If you have any further questions or queries regarding our technical support service, please follow the link to contact us.

Please note that the following data will be used for administrative purposes. If you need an invoice for tax purposes, please do not forget to include your tax identification number (VAT).

Name and surname or Company name *

VAT

Address

Postal code *

Location *

Province *

Contact person

Contact telephone number *

E-mail *

If the pick-up/delivery address is different from the billing address, please let us know below:

Pick up / delivery address

Name and surname or Company name

Address

Postal code

Location

Province

Do you keep the original packaging? *

Model (you will find it on the coffee spout of your machine, under the JURA logo) *

Reference number: these are the five numbers that identify the model (13xxx or by 15xxx). You will find it on a label, usually on the base of the product. *

Where can I find the reference number?
(please indicate "unreadable" if you are unable to identify the reference number)

Description of the technical issue *

If your machine is within the warranty period (see conditions here), please attach the purchase invoice here:

By requesting technical assistance service through this form, you agree to our flat rate policy (see here).*